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• To speak to your supervisor, click Supervisor.
• To return to the active call, click InCalls.
Placing a call to your supervisor when on a call
To place a call to your supervisor:
1. Click Supervisor. Calls are automatically put on hold when using
Supervisor.
2. To return to the current call, click InCalls.
Conferencing your supervisor to a call in progress
You can conference in your supervisor to a call in progress:
• To talk privately with your supervisor, click Supervisor.
• Click Supervisor twice to activate a conference call that includes
you, your supervisor, and the current caller.
Transferring a call to your supervisor
To transfer a current call to your supervisor:
1. Click Supervisor.
2. When your supervisor answers, click Supervisor again.
3. To terminate your access to the call, click Goodbye.