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USING VIEWCALL PLUS
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Managing calls
After you have identified the caller,
ViewCall Plus supplies you with several
tools to manage your phone calls:
Connect an incoming call to
your phone.
Ask the caller to hold.
Ask the caller to transfer to
another extension.
Ask the caller to leave a message.
TAPI-compliant systems*
For TAPI-compliant systems, ViewCall
Plus offers the following enhanced mode
options:
Select an identified caller’s name
and click this button to call the
person back.
Select a name in your contact list
and click this button to dial the
contact.
Add a name to create a
conference call.
Release the connection between
your phone and an active call or
conference call.
* This feature may not be available at your site.