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NEAXMAIL IM-16 USER GUIDE
Changing your greetings
Callers hear a greeting before they leave
a message. Your mailbox can have one
of three greetings: standard, busy, or
alternate. You can rerecord or switch
between greetings by phone or by com-
puter.
If the system has been configured for
message notification to your pager, add
the following message to your greeting:
“or press 1 to beep my pager.”
Standard greeting
The standard greeting plays when your
extension is unanswered. A typical
standard greeting is: “Hello, this is Pat
Green. I am not at my desk right now.
Please leave a message.”
Busy greeting
The busy greeting plays when your
extension is busy.* A typical busy
greeting is: “Hello, this is Pat Green. I am
on the phone now. Please leave a
message.” For callers to hear your busy
greeting, you must activate it.
If you do not want to use a separate
busy greeting, then record a standard
greeting for all situations when you are
unavailable. For example: “Hello, this
is Pat Green. I am not available at this
time. Please leave a message.”
Alternate greeting
The alternate greeting plays for special
occasions, such as a vacation. A typical
alternate greeting is: “Hello, this is Pat
Green. I am out of the office today and
will return tomorrow.”
When your alternate greeting is active,
the system plays it instead of any of your
other greetings.
System-generated greetings
If you do not record greetings in your
own voice, the system plays greetings
that include your recorded name or your
extension. For example:
• For a standard greeting, “Pat Green is
not available right now.”
• For a busy greeting, “Extension 1 2 3
is busy.”
• For an alternate greeting, “Pat Green
is out today.”
To switch between your
greetings by computer
a Access the Mailbox Manager (see
inside front cover).
b Click “Greetings.”
c From the “Choose a greeting” list
box, select a greeting.
d For “This greeting is,” select the
“Enabled” check box.
e Click “Save.”
* This feature may not be available at your site.