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NEAXMAIL IM-16 USER GUIDE
Leaving a message by phone
The system lets you leave voice mes-
sages for subscribers, groups, or guests.
If you call a subscriber’s extension and
the call is unanswered, your call is auto-
matically routed to the subscriber’s
mailbox, where you can leave a message.
You can also leave messages directly in a
subscriber’s mailbox.
If your phone system uses identified
subscriber messaging, the system auto-
matically tags a message from your
assigned extension with your name.
If your phone system does not use iden-
tified subscriber messaging or you are
calling from another subscriber’s exten-
sion, you need to identify yourself as a
subscriber by entering your personal ID
and security code.
Directory assistance
Your system may use automatic direc-
tory assistance, numeric directory assis-
tance, or both, to help callers find
subscribers’ extension numbers.
Callers with letters on their phones
can use automatic directory assistance,
which identifies subscribers by their
last names. All callers can use numeric
directory assistance, which groups sub-
scribers by department, location,
or some other category.
Special delivery options
When you leave an identified subscriber
message, you can mark it with one or
more of these special delivery options:
Urgent The message is played first,
before regular messages.
Private The message cannot be redi-
rected.
Return receipt The system tells you
when a subscriber has heard the mes-
sage.
Future delivery The message is deliv-
ered at the time and day you specify.
SEE ALSO
Modifying a message............................... 14
Canceling a message............................... 16
Shortcuts...................................................68