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Mitel 5603 Wireless Handset User Guide
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Config Assistant
Configuration Assistant allows you to access this voice guided configuration portal that provides
easy-to-use, remote access to the following phone configuration options:
• Dynamic Extension Express
• DND
• Manual Call Forwarding
• Meet-Me Conferencing
To use Config Assistant:
• Access the Call Services menu.
• Select "Config Assistant"
Follow the voice prompts to make the changes to the required features.
Reverse Transfer
You can use Reverse Transfer (Call Pick Up) to answer calls that are ringing or holding at other
extensions. For example, if you receive a call while you are away from your desk, you can pick
up the call from another extension.
To use Reverse Transfer:
1. Access the Call Services menu.
2. Select "Reverse Transfer"
3. Dial the extension or hunt group number where the call is ringing or holding. The call is
transferred to the phone you are using and you are connected to the caller.