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Call Handling for the Mitel 5000 CP
25
You can also use these features by pressing the "R" key on the handset during a call. The
following table lists the In-Call menu features and associated feature access code methods.
Hold
1. Press the "More" soft key.
2. Select "Hold/Retrieve" to put the call on hold.
Retrieve a Held Call
1. Press "More".
2. Select "Hold/Retrieve" to retrieve the call.
Transfer
1. Press "More".
2. Select "New Call".
3. Dial the number to which you want to transfer the call and then press "Call".
4. Do one of the following:
• to make a blind transfer, select "Release" to hang up and connect the other two parties.
• to make a supervised transfer, wait for an answer, announce the transfer, and then
select "Release" to hang up and connect the other two parties.
• to terminate the transfer and return to the held call, press "More" and then select "End
Call".
In-Call Menu under More Associated Feature Access Code
Contacts
Microphone off
Hold R
New Call R
Release R4
Join RR + (5)
Answer Call Waiting R2
Call Swap R2
Switch R2
End Call R1