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Call Handling for MiVoice Business
21
Callback
Callback lets you request that the system notify you when a busy extension becomes free.
1. When a number/extension is busy, press the "More" soft key.
2. Select "Call Back" to set up the callback.
3. Your extension will ring when the called extension becomes free and automatically dial the
extension back.
Call Park
The Call Park feature allows you to place a call in a special hold state.You, or someone else,
can then retrieve the call from any extension in the system. After parking the call, the system
can automatically connect you to paging equipment so that you can announce the call to the
requested party.
To park an active call:
1. During the call, press the "More" soft key.
2. Select "Call Park".
3. Dial the directory number on which to park the call
4. Inform the called party of the waiting call.
To retrieve a parked call:
1. Press "Call" .
2. Press "Call Services".
3. Select "Call Park - Retrieve" and enter the directory number on which the call is parked.