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5330/5340 IP Phone SIP User and Administrator Guide
1
Getting Started
In SIP mode, the Mitel
®
5330 and 5340 IP Phones manage their own call states and features. SIP
uses the Internet to connect your phone to other SIP phones. You can make calls on the Public
Switched Telephone Network (PSTN), or “regular”, phone network. You can also call other SIP
phones by dialing SIP URL or IP address. If you are registered with a SIP Service Provider, you
may also be able to dial by user ID name or extension number.
For information about programming features on your SIP-supported phone, refer to this guide and
to the Web Configuration Tool online Help (see Supporting Documentation on page 8).
SIP User Accounts and Passwords
Your Administrator usually configures SIP accounts for SIP phone Users and Administrators. You
need a SIP User account in order to
• Register your phone with your SIP Service Provider
• Make calls by dialing a user ID name or extension number
If you do not have a SIP user account, you can still use your phone with limited access to SIP
features and functionality.
SIP Administrative Mode
Administrators need an administrator user account and password to
• Modify network configuration settings and SIP Service Provider information
• Access SIP setting menus through the phone’s Applications Key interface and Web
Configuration Tool Administrator pages.
See Administrator Tools on page 44 for more information.
About your SIP Phone
The Mitel 5330 and 5340 IP Phones are full-feature, dual port, dual mode enterprise-class
telephones that provide voice communication over an IP network. They both feature a large
graphics display (160 x 320) and self-labeling keys. The 5330 IP Phone offers 24 programmable
multi-function keys, and the 5340 IP Phone offers 48 programmable multi-function keys for one-
touch feature access. Both phones provide ten fixed feature keys for convenient access to
features such as Conferencing, Redial, and many customizable user settings as well as
navigational keys to access various screens and application layers. The 5330 and 5340 IP
Phones also feature a PC Companion application, which is a PC-based desktop programming
tool, that allows you to easily configure your phone from your Personal Computer (PC).
For more key and feature information, see Elements of Your Phone on page 3.