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5330/5340 SIP User and Administrator Guide
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Shared Lines and Keys Programming Requirements
Before programming the Shared Lines and Keys, the Broadsoft server must be configured with a
list of shared users.
The diagram below shows an example of how Mitel Users 1 – 3 have been configured on the
Broadsoft server to communicate with 3 Mitel phones. The three lines used on these phones are
shared lines; if a call is directed to User 1 then all three phones are alerted. If User 3 answers the
call then Line 1 on Phone 1 and Line 2 on Phone 2 indicate an active line.
User 1
User 2
User 3
Mitel
Phone1
Mitel
Phone2
Mitel
Phone3
mitel1
mitel1a
mitel1b
mitel2
mitel2a
mitel2b
mitel3
mitel3a
mitel3b
Figure 3
Shared LIne Keys and User Configuration