Filter
Top Products
General Information Guide - Release 3.1
- 64
Multiple Site
The Customer
Excellent Advertising (EA) is a Park Avenue advertising firm with a reputation for putting together
innovative, cutting edge advertising campaigns. In addition to its head office in New York, they have a
large branch office in San Francisco that takes care of the West Coast practice. The nature of the
advertising business requires that large files be transferred between the East West Coast offices all
the time. A robust corporate WAN has been put in place to support this need.
The Problem
Excellent Advertising (EA) is concerned that their cost of doing business is getting out of control.
Their long distance bills are spiraling upwards, and managing two independent PBXs is becoming
increasingly difficult. Employees complain about wasted time dialing network access codes to call
their colleagues on the other side of the country. The sales team cannot keep up with messages left
by clients as they travel developing new business. The managing partners have decided that their
legacy telecommunications equipment is starting to impact their ability to be successful. It was time
for a change.