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General Information Guide - Release 3.1
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Mitel Networks 5550 IP Console
The Mitel Networks 5550 IP Console is an advanced PC-based console and administration
application. It has a highly intuitive Graphical User Interface (GUI) including screen based call status
and call handling prompts. A telephony keypad and dual handset/headset jack provide fast, efficient
attendant call handling on the Mitel Networks 3300 ICP.
This application is ideal for both departmental and enterprise attendants requiring fast and easy
access to call processing functionality, and the ability to use other applications in the off-peak traffic
hours.
Some of the console features include:
• Specialized telephony keypad for dialing, call processing, and access to 3300 ICP features and
applications
• Highly intuitive Graphical User Interface (GUI)
• One button access to programmable key functions
• On-screen scratch pad window for note taking and messaging, and storage of speed dial
numbers
• On-screen bulletin board for sharing information with other 5550 IP Console attendants on the
system
• Retrieve key to retrieve calls forwarded to the wrong extension
• Single Key to transfer calls to voice mail
• Language Support for English, French, and Spanish.
The 5550 IP Console is sold with all the parts and software that will enable it to run on a customer-
supplied PC. This PC should have as a minimum: 450MHz or faster Pentium-compatible processor,
Microsoft Windows 2000 Professional, Microsoft Windows 98 or Microsoft Windows Millenium,
128MB of available RAM, 4GB hard drive, 17-inch SVGA monitor, CD-ROM drive, AT 101 enhanced
keyboard, mouse, and a VLAN-aware Network Interface Card (NIC).
The package includes the following items:
• Keypad
• AC Power adapter
• Mitel Networks 4000 series handset and cord
• Handset Cradle
• Ethernet cable 10/100BaseT
• A CD-ROM containing the application software
• Designation labels for the programmable keys
• Quick Start Guide
• Installation Guide.