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TROUBLESHOOTING
SYMPTOMS POSSIBLE SOLUTION / CAUSE
No dial tone
••
••
• Check that the telephone line cord connectors at both
ends are pushed in firmly until they click.
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• If you had a power failure or had unplugged the base
unit, replace the handset on the base unit for two to five
seconds to reset the system.
Does not ring
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• Check the RING mode on the handset. Set to the RING
mode to enable the handset ringer.
••
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• Check that the telephone line cord connectors at both
ends are pushed in firmly until they click.
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• You may have exceeded the Ringer Equivalence Number
(REN) limit of how many phones can be connected to the
same line. The REN total of all devices (printed on the
bottom label of each unit) should not exceed five (5). Dis
connect the appropriate units to lower the REN total.
No power on the
handset unit
••
••
• Check the Ni-Cd battery pack for proper connection in
side the battery compartment on the handset.
••
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• The handset rechargeable Ni-Cd battery pack may need
charging.
Does not charge
••
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• Check the Ni-Cd battery pack for proper connection in-
side the battery compartment on the handset.
••
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• The charging contacts and terminals may need cleaning
with an alcohol-dampened swab.
Range is limited
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• Move the base unit so that it is centrally located in your
residence or office and make sure that the base unit is
not located near appliances.
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••
• The handset Ni-Cd battery may be weak. Recharge the
Ni-Cd battery.
••
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• Refer to the section "Improving Cordless Reception".
Interference on reception
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• Choose an alternate channel using the SCAN button on
the handset.
••
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• Refer to the section "Improving Cordless Reception".
Cannot access Remote
Operation
••
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• The password you have entered may be incorrect. Enter
the correct password during OGM playback or within 7
seconds after the OGM has finished playing.
Excessive static
••
••
• Refer to the section "Improving Cordless Reception".
Incoming calls/ Memo
messages are cut off
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• The unit will stop recording after 7 seconds of continuous
silence or 7 seconds after the caller hangs up (VOX feature).
••
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• Each incoming message recording is limited to two
minutes to conserve message storage space.
Announces
"Memory Full "
••
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• The 15-minute recording limit may have been reached.
Erase old messages to make room for new messages.
••
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• Check the power connection
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