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Satellite Radio Setup (Continued)
2. Activate Your Service:
1. With the radio still turned on, tune to the SiriusXM preview channel on Channel 1. You should be able to hear
the SiriusXM preview channel even if your service is not activated.
Note: If you don’t hear the Preview channel consult your dealer for more information.
2. The next step is to activate your service by visiting the www.siriusxm.com/activate website
or by calling
SiriusXM Listener Care at 1-866-635-2349.
Note: As part of the activation process, the SiriusXM satellites will send an activation message to your
tuner. When your radio detects that the tuner has received the activation message, your radio will
display: “Subscription Updated”. Once subscribed, you can tune to channels in your subscription plan.
Note, the activation process usually takes 10 to 15 minutes, but may take up to an hour. Your radio will
need to be powered on and receiving the SiriusXM signal to receive the activation message.
Advisory Messages Reported by the SiriusXM Vehicle Tuner
Check Antenna:
The radio has detected a fault with the SiriusXM antenna. The antenna cable is either
disconnected or damaged.
• Verify that the antenna cable is connected to the SiriusXM Connect Vehicle Tuner.
•
Inspect the antenna cable for damage and kinks. Replace the antenna if the cable is damaged.
Check Tuner:
The radio is having difficulty communicating with the SiriusXM Connect Vehicle Tuner.
The tuner may be disconnected or damaged.
• Verify that the SiriusXM Connect Vehicle Tuner cable is securely connected to the radio
SiriusXM mating connector/cable.
•
If the problem persists, disconnect and reconnect the tuner and then contact your dealer.
No Signal:
The SiriusXM Connect Vehicle Tuner is having difficulty receiving the SiriusXM satellite signal.
• Verify that your vehicle is outdoors with a clear view of the southern sky.
• Verify that the SiriusXM magnetic mount antenna is mounted on a metal surface on the
outside the vehicle.
• Move the SiriusXM antenna away from any obstructions.
• Inspect the antenna cable for damage and kinks. Replace the antenna if the cable is damaged.
• If the problem persists, disconnect and reconnect the tuner and then contact your dealer.
Subscription Updated
The radio has detected a change in your SiriusXM subscription status.
• Press Enter to clear the message.
• No further action is required.
• Visit www.siriusxm.com or call
1-866-635-2349 if you have questions about your sub-
scription.
Channel Not Available
The channel that you have requested is not a valid SiriusXM channel or the channel that
you were listening to is no longer available. You may also see this message briefly when
first connecting a new SiriusXM Connect Vehicle tuner.
• Visit www.siriusxm.com for more information about the SiriusXM channel lineup.