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Wireless-G IP Phone
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Appendix A: Troubleshooting
Frequently Asked Questions
Frequently Asked Questions
Can I make calls if my Internet connection is down?
No. Your high-speed Internet connection must be active when you make Internet phone calls.
Can I use the IP Phone to make a call and browse the Internet at the same time?
No. The IP Phone supports either calling or web browsing, not both at the same time. However, you can receive a
call while web browsing with the IP Phone. Also, you can make calls with the IP Phone while browsing the
Internet on your computer. Please note that your web browsing may affect the quality of your telephone call,
depending on the amount of upstream data traffic passing through your Internet connection.
Can I receive calls while my network is down?
You cannot directly receive calls while your network is down. However, your Internet phone service account may
allow you to forward calls to a different telephone number, such as a cellular phone number. For more
information, visit the website of your Internet phone service provider.