Filter
Top Products
Wireless-G IP Phone
62
Appendix A: Troubleshooting
Common Problems and Solutions
If you have a Linksys router, then follow these instructions:
1. On one of your networked computers, open your web browser.
2. Access the Router’s Web-based Utility by going to http://192.168.1.1 or the IP address of the
Router.
3. A login screen will appear. Leave the User Name field blank. Enter the Router’s password (the
default is admin) in the Password field. Then click the OK button.
4. Click the Applications & Gaming tab, and then click the Port Range Forwarding tab.
5. For each port range you must specify, enter a different name in the Application field. Then enter the
number or range of external port(s) used by the IP Phone.
6. Select the protocol you will be using, UDP.
7. Enter the IP address of the IP Phone. For example, if the IP Phone’s IP address is 192.168.1.100, you
would enter 100 in the field provided.
8. Repeat steps 5-7 until you have entered all four port ranges for the IP Phone.
9. Check the Enable option for the port services you want to use.
10. When you have completed the configuration, click the Save Settings button.
Application Start and End Protocol IP Address Enable
Internet phone 1 5060 to 5061 UDP (IP address of IP Phone) X
Internet phone 2 53 to 53 UDP (IP address of IP Phone) X
Internet phone 3 69 to 69 UDP (IP address of IP Phone) X
Internet phone 4 10000 to 20000 UDP (IP address of IP Phone) X