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Inter-Tel
®
Model 8662 User Guide (ITP Mode)
MOVING ON
USING DIRECTORIES
With directories, you can use the dialpad to find names and numbers. You can then
use the directory information to make calls, access features, or leave voice mail mes-
sages. There are two types of system directories:
• Telephone directory: Search for and connect to contacts or access features.
• Voice Mail directory: Search for voice mail contacts and leave voice mail mes-
sages (see page 66).
Telephone Directory
There are three subdirectories available in the Telephone directory:
• Intercom: Find (and dial) intercom extensions.
• Outside: Find (and dial) outside numbers listed in the company directory.
• Feature: Find (and activate) system features.
The Telephone directory uses one of two search methods to find contacts or features:
Intelligent Directory Search (IDS) or Basic Search (see page 65). Enter a full or par-
tial name with the dialpad buttons to search for a contact or feature. You can then con-
tact the person or access the feature by dialing the number or pressing a button.
NOTE: The search method used for your system (IDS or Basic) depends on your soft-
ware version.
Intelligent Directory Search (IDS)
IDS simplifies searching for entries in a directory by allowing you to press a dialpad
button once rather than several times to enter a character. As you enter characters,
IDS displays the entry that best matches the characters entered as well as the next two
entries (see the following example of an Intercom directory entry).
NOTE: The Intercom directory may display two similar entries, one without an asterisk
and one with an asterisk (for example, “John Smith” and “*John Smith”). The entry with-
out an asterisk is a primary extension; the entry with an asterisk is a secondary exten-
sion.
ARROW MENU BUTTON
JOHN SMITH
67890
JOHN SMITH
*JOHN SMITH
JOHN TAYLOR
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