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Inter-Tel
®
Model 8662 User Guide (ITP Mode)
GETTING STARTED
FORWARDING CALLS
With the Forwarding feature, you can have calls follow you (e.g., forwarded to a cell
phone), or you can redirect calls to a voice mail or other extension.
Manual Call Forwarding
Manual call forwarding allows you to send incoming calls to another extension num-
ber. You can even forward calls to outside numbers, if your endpoint is programmed
to allow this.
To forward calls:
1. Press and then press one of the following menu buttons:
• ALL: All incoming calls are forwarded without ringing at your endpoint.
• NO ANSWER: All incoming calls are forwarded if they are not answered
before a timer expires.
NOTE: Only the installer or system administrator can adjust this timer.
• BUSY: When your endpoint is busy, all incoming calls are forwarded with-
out ringing at your endpoint.
• NO ANSWER/BUSY: All incoming calls are forwarded if your endpoint is
busy or if you do not answer, as described above.
2. Do one of the following:
• To forward to an outside telephone number:
– Press the OUTSIDE PHONE menu button.
– Dial a telephone number or press the OUTSIDE DIR menu button to
look up and select a number. (See page 66 for more information on
directories.)
• To forward to an extension number: Dial the extension number. OR, press
the IC DIRECTORY menu button to look up and select a number.
• To forward to your voice mailbox: Press the VOICE MAIL menu button.
• To forward to your message center: Press the MESSAGE CENTER
menu button.
To cancel any call forward request:
Press and then press the FWD OFF menu button.
OR, Dial any one of the feature codes listed above and then press
.
FWD
FWD