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Inter-Tel
®
Model 8662 User Guide (ITP Mode)
GETTING STARTED
Call Waiting
If you receive a call while you are already on another call, you will hear a “call wait-
ing” tone and the or
button will flash.
To respond to a waiting call:
End your current call, place it on hold, and/or use one of the following menu buttons:
• ANSWER: Answers the ringing call. If you did not place the current call on
hold, it is disconnected.
• SEND TO V-MAIL: Sends the call directly to your voice mailbox without inter-
rupting the current call. (You will not see this option if you do not have a mail-
box.)
• IC CALL TO DND: Places your endpoint in DND mode and blocks the call
without interrupting the current call. (See page 40 for more information about
DND.)
PLACING CALLS ON HOLD
You can place calls on hold in one of two ways: individual or system.
• Individual Hold places the call on hold at one endpoint. It can then be directly
picked up at that endpoint or it can be picked up at another endpoint using the
Call Pickup (Reverse Transfer) feature (see page 25).
• System Hold places the call on hold in the system. You can then pick up the call
at any endpoint that has a flashing button for the call, including the endpoint that
placed it on hold.
NOTE: You cannot place intercom calls on system hold.
To place a call on Individual Hold:
1. Press or the HOLD menu button.
2. Hang up or place another call.
To place an outside call on System Hold:
1. Press and dial .
2. Hang up or place another call.
To return to a call that is on hold:
1. Lift the handset.
2. Press or the flashing button.
IC CALL
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