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Inter-Tel
®
Model 8662 User Guide (ITP Mode)
Index
A
Abbreviations 5
About Voice Mail 10, 12
About Your Endpoint 3
Accessing
e-mail messages 81
fax messages 84
Account Codes 61
ACD 71
ACD Hunt Groups 71
Adding Parties to a Conference 23
Adjusting Your Endpoint’s Viewing Angle 14
Administrators 90
Advanced Mailbox
using 78
voice mail flowchart 87
Agent Help 70
Agent IDs 71
Alternate Greeting 16
Assigning Secondary Extension Buttons 59, 60
Automatic Call Answer 45
Automatic Call Distribution (ACD) 71
Automatic Speech Recognition (ASR) 10
Automatic System Forwarding 27
B
Background Music 45
Basic Search 65
Buttons
dialpad 3
DSS/BLF 59
feature 3, 58
lamps 6
LCD menu 5
message 31
mute 23
secondary 59
special 4
C
Call Logging 66
Call Pickup (Reverse Transfer) 25
Call Waiting 22
Callbacks 19
Calls
making 20
making conference 23
making emergency 21
picking up (reverse transferring) 25
placing a non-handsfree 18
placing on hold 22
receiving 19, 21
receiving non-handsfree 19
returning to a held caller 22
waiting for called endpoint 19
Camp On 19
Canceling
call forwarding 26
callback requests 19
messages 31
queue requests 20
reminder messages 42
Cascade Levels 51
Changing
call screening transfer method 49
directory name 17
e-mail password 80
fax destination number 50
keymaps 45
language 46
message envelope 48
message search order 50
personal greeting 17
remote access password 68, 69
transfer method 49
voice mail message envelope 48
voice mail password 47
voice mail, e-mail, and fax message envelope 86
volume levels 44
Clearing Reminder Messages 42
Conference Calls 23
Connecting a Headset 29
D
Date, Time, Name, and Extension Number 28
Default Feature Codes 87
Defaults
do-not-disturb message chart 40
endpoint 46
feature buttons 58
feature codes 94
mailbox password 15
Deleting Station Speed-Dial Numbers 54
Delivery Options 38
Dial Tones 12, 44
Dialed Calls, call log 66