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Model 8520 Display Phone User Guide
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PROGRAMMING SECONDARY EXTENSION KEYS
With the Secondary Extension Appearances feature, you can program various keys on
your phone (and on the Mini-DSS) to indicate the call activity at a different extension
(primary phone). In addition to being able to see when a call is ringing, answered, or
on hold, you can use your secondary extension key to answer a call that is ringing at
the primary phone. Your phone may also be programmed to automatically ring when a
given number of calls are waiting at the primary phone (ask your System Administra-
tor).
There are two possible types of secondary extension keys: programmable and non-
programmable. If you have a non-programmable secondary extension key, only the
System Administrator can change the associated extension. If you have a programma-
ble key, you can change the extension, as described below.
NOTE: You can only assign the extension for a secondary extension key. You cannot
create or change the secondary extension key (e.g., make it a feature key).
To display the current secondary extension key assignment(s):
1. With the handset in the cradle, dial .
2. Press the secondary extension key(s) you want displayed.
To assign a primary phone to a secondary extension key (if enabled):
1. With the handset in the cradle, dial .
2. Press the secondary extension key and dial the desired extension number.
Once programmed, you can use your secondary extension key as follows:
• You can press your flashing secondary extension key to answer a call that is ring-
ing or holding on any key at the primary phone.
• You can press your unlit secondary extension key to place an intercom call to the
primary phone.
NOTE: If the secondary key is flashing (i.e., a call is ringing at the primary phone), you
can press before pressing the flashing key to place an intercom call to the primary
phone without answering the call. Or, you can just dial the primary phone’s extension
number.
To transfer a call back to the extension after you have answered it on your phone:
• To transfer to hold: Press the secondary extension key, announce the call (if
desired), and then hang up.
• To transfer to ring: Press and then the secondary extension key. You
can announce the call, if desired, before hanging up to complete the transfer.
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