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8
FINDING YOUR WAY
Model 8520 Display Phone User Guide
WHAT YOU SEE AND HEAR
As you can see, your Model 8520 Display Phone and Axxess system come equipped
with a lot of “bells and whistles.” To help you understand what everything means, it is
recommended that you read the following information before you use your phone:
• Your telephone system may be programmed for one or two dial tones. Systems
with two dial tones have one for intercom calls and one for outside calls.
• Many features “time out” if you wait too long before performing the next step. If
this happens, you must hang up and start again.
• If you hear four fast tones or repeating fast tones, you have pressed an invalid key
combination, tried to select a restricted line, dialed a restricted or invalid number,
dialed too slowly between digits, or waited too long before performing the next
step. Hang up and try again.
• Some phone models have red/green lamps in the feature keys. Green indicates a
call is ringing, holding, or active on your phone. Red means the call is on another
phone. If the keys only light red, either your phone does not have the green
lamps, or the system is not programmed to support the two lamp colors.
NOTE: Your phone may be programmed to always use red lamps for calls ringing
directly to your phone. If you are uncertain about the configuration, ask your Sys-
tem Administrator.
• The key lamps may be solidly lit or flashing to indicate the status of a call or fea-
ture. To avoid confusion, this guide uses different icons to signify that a lamp is
unlit ( ), lit, ( ), or flashing ( ).
• “Off-hook” means that either the handset is lifted or the speakerphone is on (
is
lit). “On-hook” indicates that the handset is in the cradle or the speakerphone is
off. For example, you must first go “off-hook” to make a call, but you must go
“on-hook” to end a call.
• If the key and Message Indicator lamp are lit when using a directory or
entering a message, you are in alphanumeric mode, which allows you to enter let-
ters. If the key and the Message Indicator lamp are unlit, you are in
numeric mode and can only enter numbers and special characters.
• “Handsfree” mode indicates that a call is connected through the speakerphone
(i.e., you don’t have to lift the handset to speak). While in handsfree mode, you
can make or receive calls.
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MSG
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