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Model 70 Pocket PC User’s Guide
7-10
•
Verify that you are using the right phone number for the modem you are trying to
reach Tap
and then
Settings
. On the
Connections
tab, tap
Modem
. Tap the
connection and then
Next
and double-check the phone number you are trying to
reach.
Connection Is Unreliable
•
Make sure the modem is firmly seated and connected to your Pocket PC and the
telephone jack.
•
Disable call waiting. Tap
and then
Settings
. On the
Connections
tab, tap
Modem
. On the
Dialing
tab, select
Disable call waiting
. Then enter the disable
code specified by your telephone company.
Network Connection Problems
The following solutions may help if you encounter problems when using a network card
for network connections. Additional troubleshooting information is available in the
Connections online help on the Pocket PC and in the ActiveSync online help on the
desktop computer.
•
Verify that you have an Ethernet card that is compatible with your Pocket PC.
•
Verify that you have added necessary server information. Tap
and then
Settings
. On the
Connections
tab, tap
Network
. Tap your installed adapter (usually
your Ethernet card’s name) and enter any necessary information. Most networks use
DHCP, so you should not have to change these settings unless your network
administrator instructs you to do so.
•
If
Network Connection
is not listed as a connection method in the
ActiveSync
dialog box when starting synchronization, wait a few minutes and try again. Also, if
synchronization does not start right away, the network is probably busy, and it may
take a minute for your Pocket PC to connect to the network.
•
Make sure that the proper drivers for your card are installed on the Pocket PC. For
more information, see the owner’s manual for the network card.
•
Verify with your network administrator that your user name and password are
correct.
•
Verify with your network administrator that the network you are trying to connect
to is available, or try to connect to it from another computer.
•
You may need to change the device name if you are trying to connect to a network
and cannot because another Pocket PC with the same name is already connected. To
change the Pocket PC name, tap
and then
Settings
. On the
System
tab, tap
About
, and then the
Device ID
tab.