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TABLE OF CONTENTS
GXW- 2000 USER’S MANUAL
WELCOME....................................................................................................................................................4
INSTALLATION............................................................................................................................................5
EQUIPMENT PACKAGING ...............................................................................................................................5
CONNECTING YOUR PHONE ..........................................................................................................................5
WALL MOUNT...............................................................................................................................................6
GXP EXTENSION SIDE CAR ..........................................................................................................................6
SAFETY COMPLIANCES .................................................................................................................................7
WARRANTY ..................................................................................................................................................7
PRODUCT OVERVIEW................................................................................................................................8
USING GXP-2000 SIP ENTERPRISE PHONE ..........................................................................................10
GETTING FAMILIAR WITH LCD .....................................................................................................................10
COMPLETING AND ANSWERING PHONE CALLS..............................................................................................12
Handset, Speakerphone and Headset Mode........................................................................................12
Multiple SIP Accounts and Lines...........................................................................................................12
Completing Calls ...................................................................................................................................12
Making Calls using IP Addresses..........................................................................................................13
Quick IP Call Mode................................................................................................................................13
Receiving Calls......................................................................................................................................13
Call Waiting/ Call Hold...........................................................................................................................13
Call Transfer..........................................................................................................................................13
3-Way Conferencing..............................................................................................................................14
Check Messages (Message Waiting Indicator).....................................................................................14
Mute/Delete...........................................................................................................................................14
Do Not Disturb.......................................................................................................................................14
Speed Dial.............................................................................................................................................14
Asterisk Busy Line Field........................................................................................................................14
Extension Board....................................................................................................................................15
CALL FEATURES.........................................................................................................................................15
CUSTOMIZED LCD SCREEN & XML.............................................................................................................15
CONFIGURATION GUIDE ..............................................................................................................................16
CONFIGURATION WITH KEYPAD.................................................................................................................16
CONFIGURATION WITH WEB BROWSER .....................................................................................................18
ACCESS THE WEB CONFIGURATION MENU................................................................................................18
END USER CONFIGURATION .....................................................................................................................18
ADVANCED USER CONFIGURATION ...........................................................................................................20
INDIVIDUAL ACCOUNT SETTINGS...............................................................................................................23
Saving the Configuration Changes .......................................................................................................26
Rebooting the Phone from Remote.......................................................................................................26
CONFIGURATION THROUGH SECURE CENTRAL PROVISIONING SERVER .........................................................26
SOFTWARE UPGRADE & CUSTOMIZATION..........................................................................................27
Firmware Upgrade through TFTP/HTTP..................................................................................................27
Key Pad Menu.......................................................................................................................................27
Web Configuration Interface .................................................................................................................27
No Local TFTP Server...........................................................................................................................27
CONFIGURATION FILE DOWNLOAD...............................................................................................................28
Managing Firmware and Configuration File Download.........................................................................28
RESTORE FACTORY DEFAULT SETTING..............................................................................................29
GLOSSARY OF TERMS ............................................................................................................................30
Grandstream Networks, Inc. GXP-2000 Users Manual Page 2 of 33
Firmware 1.1.1.14 Last Updated: 12/2006