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Understanding Other Features
This section contains descriptions of some of the other features of your
Versatile Voice Processing voice mail system. Consult your system
administrator or your dealer if you need additional information on any of these
features. Your system may not have all of these features.
Calling Your Mailbox From Another Location
You can call your voice mailbox when you are away from your office—from
another extension, at home, in your car, or from a public pay station. You can
hear your messages the same as you would if you were sitting right at your
desk! Also, you can send messages or change your mailbox options—such as
your greeting—from any touch tone telephone having a 12-button keypad.
To access your voice mailbox from an outside telephone,
1. Call your office telephone.
2. While the greeting is playing, press the # button on the keypad of the
telephone you are using.
3. You will be prompted to enter your mailbox number.
4. After entering your mailbox number, you will be prompted to enter
your password, if your mailbox uses one.
5. After you enter your password, you will hear the welcome message
and the main menu will play giving you all of the identical options you
have when you are using your office phone.
NOTE: Remember, even if the telephone you are using to call your office
has a display and interactive buttons, you will not see the proper
displays or be able to use the interactive buttons as you can on
your office phone.
To access your voice mailbox from another extension,
1. Press the VMAIL button.
2. When VVP asks for that extension’s password, press the # button.
When the display is blank, press # again.
3. You will be prompted to enter your mailbox number.
4. After entering your mailbox number, you will be prompted to enter
your password, if your mailbox uses one.
5. After you enter your password, you will hear the welcome message
and the main menu will play giving you all of the identical options you
have when you are using your telephone.
NOTE: If the mailbox at the extension you are using has no password,
you will be in that extension’s open mailbox as soon as you press
the VMAIL button. If this happens, press #, wait until the display
is blank, then press # again. Follow the directions starting from
step 3 to access your mailbox.
GCA70–347 Small Office & VVP User's Guide
SmallOffice&VVPUser'sGuide–19