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2.3 Answering Subdued Off-Hook
Voice Announcement (SOHVA) Calls
Your installer can set your speakerphone to receive a Subdued Off-Hook
Voice Announcement (SOHVA). This feature allows an intercom caller
to break into your call by making an announcement through your handset
receiver. (This means that if you are on a speakerphone call, you cannot
receive a SOHVA call). The distant party that your are currently talking
to cannot hear the announcement made by SOHVA caller.
Please note that you can receive a SOHVA call even if your are using
your headset; however, the distant party may be able to hear the SOHVA
as it is made.
• You can respond to a SOHVA in one of two ways:
Verbally: Press and hold the MUTE button and speak into handset.
Distant party cannot hear response. To return to distant party after
your reply is complete, release the MUTE button. (Since the 8112N
does not have a MUTE button, this feature is not available on that
telephone. If your have an 8112N telephone, you must use the
procedure described below to respond to a SOHVA.)
Non-Verbally (Response Messaging): If the announcing station has
an LCD speakerphone, press a preprogrammed RESPONSE
MESSAGE button to cause a message to appear in the display of the
telephone making the SOHVA call and then that telephone is
automatically disconnected from your telephone. (If the telephone to
which you attempt to send a non-verbal message is not an LCD
telephone, no message is sent and that station is immediately
disconnected from the call.)
You can also block all SOHVA calls to your station by enabling the Voice
Announce Block feature (discussed in the chapter titled Using The Other
Telephone Features).
Answering Calls GCA70–313
2 – 2 Station User's Guide