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Using Advanced Phone Features
Advanced Procedures for Technical Support Personnel
Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 63
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Advanced Procedures for Technical Support Personnel
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CAUTION These menus are used to configure and troubleshoot your phone and the phone
network. You should not change these settings or perform these actions unless
directed to do so by your phone administrator.
To access advanced menus on the Cisco SPA502G, Cisco SPA504G, Cisco
SPA508G, Cisco SPA509G, Cisco SPA512G, Cisco SPA514G, follow the
procedures below. For the Cisco SPA501G, many of these options can be
performed in the IVR. See the “Using the Interactive Voice Response Menu on
the Cisco SPA501G” section on page 61.
STEP 1 Press the Setup button.
STEP 2 Choose from the following options:
• Network: This setting is to configure and troubleshoot the network. You
should not change this settings unless directed to by your Administrator as
this can seriously alter your phone’s functions.
• Product Info: This setting displays the product name, serial number,
software version, hardware version, MAC address and Client Certificate.
• Status: This setting displays the status of the phone, extension and line
buttons.
• Reboot: See Rebooting Your Phone, page 64.
7932 Enable or disable the web server. Press 1 to enable or 0 to disable, then
press #.
To s av e , p r e s s 1; to review, press 2; to re-enter, press 3; to exit, press *.
723646 Enable or disables access to the administrative (admin) login on the web
interface. Press 1 to enable or 0 to disable, then press #.
To s av e , p r e s s 1; to review, press 2; to re-enter, press 3; to exit, press *.
Number Option