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Using Basic Call Management Functions
Forwarding Calls
Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 35
3
Forwarding Calls
You can forward all calls, forward calls when the phone is busy, or forward calls to
a phone when there is no answer.
For the Cisco SPA501G, you can only use the IP phone Web interface or Call
Forward All Star Code to set call forwarding.
Forwarding All Calls
You can forward all incoming calls to another number. For example, your voice
mailbox, another extension, or an outside line. If forwarding calls to an outside line,
be sure to use any steering digits, access codes, or area codes required to
complete the call.
Call Forward All Softkey
STEP 1 Press the cfwd softkey.
STEP 2 Enter a number to where all calls should be forwarded.
STEP 3 Press dial. The IP phone screen displays Calls Forwarded.
Call Forward All Star Code
Press *72 and enter the number to where all calls should be forwarded. Enter *73
to deactivate call forwarding. For the Cisco SPA501G, the Message indicator light
flashes to indicate Call Forwarding All is enabled.
Call Forward All by using Setup
STEP 1 Press Setup and select Call Forward > CFWD All Number.
STEP 2 Press edit.
STEP 3 Enter a number to where all calls should be forwarded.
STEP 4 Press ok.
STEP 5 Press save.