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Using Basic Phone Functions
Transferring Calls
Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 39
2
Transferring Calls
You can transfer a call to another extension or phone number.
Task Instructions
Transferring a call
without announcing it
Cisco SPA301
1. During an active call, press . The first call is
placed on hold, a second line is opened, and you
hear a dial tone.
2. Enter the extension or phone number for the third
party. For an outbound call, include the dialing
prefix required to get an outside line, as well as
any long-distance prefix required for your phone
service. (No dialing prefix is required on a shared
line.)
3. While the other phone is ringing, hang up.
Cisco SPA501G
1. During an active call, press
.
2. Enter the extension or phone number. For more
information, see Placing a Call, page 31.
3. When the other phone begins to ring, press
again.
Other models
1. During an active call, press or .
The call is placed on hold and a new line is
opened to dial the number.
2. Enter the extension or phone number. For more
information, see Placing a Call, page 31.
Transferring a call after
announcing it
Cisco SPA301
1. During an active call, press . The first call is
placed on hold, a second line is opened, and you
hear a dial tone.
2. Enter the extension or phone number for the third
party. For external numbers, include the digit
required to get an outside line (except on shared
lines).
3. When the other party answers, announce the call,
and then hang up.
FLASH
Bxfer
BlindXfer
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