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Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 3
Contents
Chapter 1: Getting Started 6
Overview of the Cisco Small Business IP Phones 7
Phone Features 8
Model Comparison 8
Phone Components of Cisco SPA301 9
Phone Components of Cisco SPA303 and Cisco SPA500 Series Models 11
Cisco SPA500S Attendant Console 14
Connecting Wired and Wireless Headsets (Optional) 15
Using Softkeys to Handle Calls 17
Using Your Line Buttons 20
Extensions 20
Shared Lines 20
Status Indicators 21
Using the Feature Buttons 21
Entering and Editing Characters 23
Chapter 2: Using Basic Phone Functions 26
Choosing an Audio Device 27
Adjusting Volume and Muting 29
Placing, Answering, and Managing Calls 30
Placing a Call 31
Answering, Diverting, and Ending Calls 33
Managing Multiple Calls 34
Using a Hot Phone 35
Using a Paired Phone 36
Using the Intercom and Paging Features 37
Transferring Calls 39
Viewing and Returning Missed Calls 41
Forwarding All Calls 43
Setting Do Not Disturb 44