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Getting Started
Using Softkeys to Handle Calls
Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W 19
1
Park, Unpark During a call, press to place the call on hold in a
park slot. Enter one or more digits to identify your park
slot, and then press . To unpark the call, press
, enter the park slot number, and then press
.
Pickup To answer a call ringing on another extension, press this
softkey, enter the extension number, and then press
. Also see Grpick or Grpickup.
Redial Displays a list of recently dialed numbers. Use the
navigation button to select a number, and then press
.
Resume Resumes a held call.
Select Selects the highlighted item on the display screen.
Transfer or Xfer If you want to transfer a call to another extension or
phone number, press this softkey. Enter the number.
• For an immediate transfer, wait for the other phone to
ring, and then press this softkey again.
• For an attended transfer, wait for an answer, announce
the call, and then press this softkey.
Softkey Function
Park
Dial
Unpark
Dial
Dial
Dial