Cisco Systems 7960G IP Phone User Manual


 
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2. Enter the PIN that is associated with the phone.
Note Contact your system administrator for your personal identification number (PIN).
Transfer a Call
To transfer a selected call to another number:
Blind
transfer—Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom
you are transferring the call).
Consultative transfer—Redirects
the call after first allowing you to speak to the transfer recipient.
To transfer a call:
1. During
a call, press the Trnsfer soft key. The call is placed on hold.
2. Dial
the number to which you want to transfer the call.
3. T
o make a blind transfer:
Hang up the handset or press the BlndXfr soft key after you hear the line ringing.
4. T
o make a consult transfer:
Wait for the call to be answered. Speak to the transfer recipient. Then press the Trnsfer button or hang up the handset.
If the transfer fails, press the Resume soft key to return to the original call.
5. T
o cancel your consultative call-transfer attempt:
Press the EndCall soft key.
6. T
o reconnect to the original caller:
Press the Resume soft key.
Transfer to Voice Mail
To transfer a call to the recipient’s voice mail:
1. Press Tr
nsfVM.
2. Enter the recipient’
s extension number and press TrnsfVM again
Forward All Calls
To forward all incoming calls to another number:
1. Press th
e CFwdALL soft key.
2. Dial
the number to which you want to forward all your calls. Dial the number exactly as you would if you were placing a
call to that number. Remember to include locally required prefix numbers. The phone display is updated to show that calls
are to be forwarded.
3. Press th
e Accept soft key.
Note To forward calls to voice mail, manually enter the voice-mail number, or use the soft key and button sequence of
CFwdALL soft key plus the Messages button, followed by the EndCall soft key.
To forward calls to a speed-dial number, use the soft key and button sequence of the CF
wdALL soft key plus a speed-dial
button, followed by the EndCall soft key.
4. To cancel call forwarding, press the Cancel soft key.