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Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 51
Viewing Conference Station Administration Data
Your system administrator might ask you to access administration data on the conference station for
troubleshooting purposes.
If you are asked to... Then...
Access network
configuration data
Choose > Settings > Network Configuration, and then navigate to
the item that you want to view.
Access status data Choose > Settings > Status, and then navigate to the item that you
want to view.
Access conference station
model information
Choose > Settings > Model Information, and then navigate to the
item that you want to view.
Using the Quality Reporting Tool
Your system administrator may temporarily configure the conference station with the
Quality
Reporting Tool (QRT) to troubleshoot performance problems. You can press QRT to submit
information to your system administrator. Depending on your configuration, use the QRT to:
• Immediately report an audio problem on a current call.
• Select a general problem from a list of categories and choose reason codes.