Cisco Systems 7931G IP Phone User Manual


 
Advanced Call Handling
Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 51
Tips
When calling Mobile Voice Access, you must enter the number you are calling and your PIN if any
of the following are true
:
The number you are calling from is not one of your remote destinations.
The number is blocked by you or your carrier (shown as “Unknown Number”).
The number is not accurately matched in the Cisco Unified Communications Manager
(Unified CM) database; for example, if your number is 510-666-9999, but it is listed as
666-9999 in the database, or your number is 408-999-6666, but it is entered as
1-408-999-6666 in the database.
If you incorrectly enter any requested information (such as mobile phone number or PIN) three
times in a row, the Mobile Voice Access call disconnects, and you are locked out for a period of
time. Contact your system administrator if you need assistance.