Filter
Top Products
24 OL-22334-01
Tips
• If parties on a call hear a beep tone, the call may be monitored or recorded. Ask your system
administrator for more information.
• If you work in a contact center or similar environment, you can create, update, and delete your
own prerecorded greeting that plays automatically if Agent Greeting is configured for your phone.
For more information, see your system administrator.
• A Call Chaperone user cannot answer an incoming call when the calls are being chaperoned.
Ending a Call
To end a call, simply hang up. Here are some more details.
Using Hold and Resume
You can hold and resume calls. When you put a call on hold, the Hold icon appears on the right in
the call information area and the corresponding line button flashes green . With a shared line,
when you place a call on hold, the line button flashes green and the phone displays the local hold icon.
When another phone places a call on hold, the line button flashes red and the phone displays the
remote hold icon .
If another user put a shared line on hold, its associated line button displays (flashing). You (and
anyone else sharing that line) can resume the call.
Answer a priority call Hang up the current call and
press Answer.
Prioritizing Critical Calls,
page 46
Answer a call on your
mobile phone or other
remote destination
Set up Mobile Connect and answer
your phone.
When you enable Mobile Connect and
answer the call on your mobile phone
and you have up to four IP phones or a
softphone configured as shared lines, the
additional phones stop flashing.
Managing Business Calls
Using a Single Phone Number,
page 49
If you want to... Then...
Hang up while using the handset Return the handset to its cradle. Or press EndCall.
Hang up while using a headset Press ( ). Or, to keep headset mode active, press
EndCall.
Hang up while using the speakerphone Press or EndCall.
If you want to... Then... For more information, see...