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Advanced Call Handling
Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 41
Tips
• You have a limited time to retrieve a parked call before it reverts to ringing at the original number.
See your system administrator for details.
• Your system administrator can assign Directed Call Park buttons to available line buttons on
your phone.
• You can dial directed call park numbers if you do not have Directed Call Park buttons on your
phone. However, you will not be able to see the status of the directed call park number.
Logging Out of Hunt Groups
If your organization receives a large number of incoming calls, you may be a member of a hunt group,
which includes a series of directory numbers that share the incoming call load. When the first directory
number in the hunt group is busy, the system hunts for the next available directory number in the
group and directs the call to that phone.
When you are away from your phone, you can prevent hunt group calls from ringing your phone by
logging out of hunt groups.
Tip
Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone.
Direct and store an
active call at an assisted
directed call park
number
During a call, press the Assisted Directed Call Park button displaying an
idle Line Status indicator .
Retrieve a parked call
from an assisted
directed call park
number
Press the flashing Assisted Direct Call Park button.
If your administrator has not configured a reversion directory number, the
parked call is reversed to the phone parking the call.
If you want to... Then...
Log out of hunt groups to block
hunt group calls temporarily
Press HLog. Your phone screen displays, “Logged out of
Hunt Group.”
Log in to receive hunt
group calls
Press HLog. When logged in, the Hunt Group button is lit.
If you want to... Then...