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Using Basic Phone Functions
Forwarding Calls
Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 37
3
STEP 3 Enter a number to which to forward all calls (for example, another extension, or an
outside line.) If forwarding calls to an outside line, be sure to use any access and
area codes required.
To enter “vm” (will connect to voice mail if this feature has been set up by your
phone administrator), press the Right navigation button, press the alpha softkey,
and enter letters using the keypad. Press the Left navigation button.
STEP 4 Press ok.
STEP 5 Press save.
Forwarding Calls When You Don’t Answer the Phone
Using the star code:
Press *92 and enter the number to which to forward calls.
Using the Setup button:
STEP 1 In the Call Forward Screen, make sure CFWD No Ans Number is highlighted and
press the edit softkey.
STEP 2 Enter “vm” for voice mail, or a number to which to forward all calls; for example,
another extension, or an outside line. If forwarding calls to an outside line, be sure
to use any access and area codes required.
STEP 3 Press ok.
STEP 4 Press save.
Delaying Call Forwarding When You Don’t Answer the Phone
STEP 1 In the Call Forward Screen, make sure CFWD No Ans Delay is highlighted and
press the edit softkey.
STEP 2 Enter the number of seconds to delay forwarding calls, if there is no answer at your
phone.