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TS-100 Owner’s Manual
Telephone Service Problems
If you have any problems with your telephone equipment service, determine if
the problem is with your unit or the telephone company lines. BEFORE CALLING THE
TELEPHONE COMPANY, be aware that they may charge you for a service call if the
problem is caused by your telephone equipment.
Maintenance Information
Treat your telephone equipment with care for trouble-free performance. Avoid
dropping the handset. Carefully place the handset on-hook after use.
Avoid putting near heating appliances and devices that generate electrical noise (for
example, motors and florescent lamps).
Clean your telephone equipment with a damp cloth. Stains may be removed with
a mild soap. Do not use liquid or aerosol detergents or cleaning agents.
Do not expose to direct sunlight or moisture
Retain the original package in case you need to ship it at a later date.
Telephone Repair
DO NOT ATTEMPT TO REPAIR THIS PRODUCT YOURSELF. Call Waiting Caller ID Telephones
must be returned to your reseller for repair or replacement.
You can return your telephone to your reseller for repair or replacement in
accordance with our LIMITED WARRANTY. If shipped, make sure you obtain a WRA number
for proper authorization on the repairs.
Centrepoint Technologies warrants THIS PRODUCT against defects in material and
workmanship in accordance with our LIMITED WARRANTY. If your telephone is returned
for repair, include a copy of your sales receipt containing the date-of-purchase. DO NOT
INCLUDE THE ORIGINAL SALES RECEIPT.
If date-of-purchase is not included, the factory date printed on the label on the bottom
of your telephone will be used as the date-of-purchase. The factory date allows six
months for distribution and sale of this product.
If you return your telephone for repair, the warranty period is not extended. The
original date-of-purchase continues to apply to your warranty.
RETURN-FOR-REPAIR PACKAGING If you are returning a unit to us for repair, package it
carefully, preferably in the original carton. Be sure to include your return address, a copy of
the sales receipt showing date-of-purchase, and a note describing the problem you have
with your Call Waiting Caller ID Telephone. Shipping must be prepaid. If the telephone is in
warranty, it will be repaired or replaced, at our option, at no cost to you, and it will be
returned shipping prepaid.
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