Filter
Top Products
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to
returning it, please read the ‘Help’ section beginning on
page xx, or contact the BT Helpline on 08702 403180,
9am–5.30pm, Monday to Friday.
In the unlikely event of a defect occurring, please follow
the Helpline’s instructions for replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connections to the telephone network.
We recommend that you call the BT Helpline on
08702 403180 and ask for details of our
recommended repair agents.
Returning your phone
If the Helpline is unable to remedy your problem they will
ask you to return the product. Where possible, pack the
product in its original packaging. Please remember to
include all parts, including the line cords, power supply units
and the original batteries. (Please note that we cannot take
responsibility for goods damaged in transit.) Please obtain
and keep proof of posting from the Post Office.
78 General information
BT Diverse X10 – Issue 2 – Edition 02 – 29.10.03 – 5737
5737 Diverse X10 UG [Iss2-1] 5/3/04 10:34 am Page 78