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BT Freestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
General information
For more information please contact your local authority
or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
Technical information
How many telephones can I have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any
one telephone line.
Your BT Freestyle 350 has a REN of 1. A total REN of
4 is allowed. If the total REN of 4 is exceeded, the
telephones may not ring. With different telephone
types there is no guarantee of ringing, even when the
REN is less than 4.
Any additional handsets and chargers that you
register have a REN of 0.
R&TTE Directive
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
1999/5/EC.
The Declaration of Conformance for the BT Freestyle
350 is available from the Helpdesk on 0870 240
3962 or bt.helpdesk@vtecheurope.com
Guarantee
Your BT Freestyle 350 is guaranteed for a period of
12 months from the date of purchase.
Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Freestyle 350,
or any component thereof, (other than batteries),
which is identified as faulty or below standard, or as a
result of inferior workmanship of materials. Products
over 28 days old from the date of purchase may be
replaced with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent as
instructed.
• This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
• This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
Prior to returning your product, please read the
Help section beginning on page 65 or contact
the Helpdesk on 0870 240 3962 or email
bt.helpdesk@vtecheurope.com for assistance. In the
unlikely event of a defect occurring, please follow the
Helpdesk’s instructions for replacement or repair.