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BT Freestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
Help
Further help for text queries on BT lines
•
BT Residential customers – call 151, choose
option 2, when prompted by the Fault
Management Service select option 2, enter
your phone number on the handset and wait
to speak to a customer adviser.
•
BT Business Customers – call 152, choose
option 2, when prompted by the Fault
Management Service select option 2, enter
your phone number on the handset and wait
to speak to a customer adviser.
•
For other telephone service providers please
contact their customer services.
Other functions available from
the text messaging service
By sending the following commands to the
BT text self-administration facility you can
control functions and capabilities in your text
phone and the way messages are handled.
1. Press
Menu, scroll left to SMS messages
menu and press OK.
2.
Write message
is displayed. Press OK.
3. Use the keypad to enter in the following
commands (depending upon what you want
to do):
✱ 1 # Opt out from receiving voice text
messages.
# 1 # Turns off the opt out option.
✱ 2 ✱ Turns on permanent voice text
message delivery to your phone.
All incoming text is delivered as
voice text.
# 2 # Turns off permanent voice text
message delivery.
4. Press
OK.
5. Enter 00000 and press
OK.
6.
Send message
is highlighted. Press OK.
The display shows
Message transfer
.
If you are sending a message from a fixed
line phone to another fixed line phone
✱ 3 # Forces a message you send to be
delivered as a voice text even though
the recipient may have a text enabled
phone and usually receives written
text. This command is inserted at the
start of the message and applies only
to that message, e.g. * 3 # ‘Hello I will
be home late’.