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BT Freestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971
If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com
Help
No display
•
The batteries may be flat, dead or incorrectly
inserted.
•
Recharge or replace the batteries.
icon flashes
•
Is the handset registered correctly to the
base, see page 61.
•
Check that the mains power is correctly
connected.
•
Check that the handset is within range of
|the base.
icon flashes
•
The batteries are low, place the handset on
the base/charger to recharge.
icon not scrolling
•
Try cleaning the charging contacts.
•
Check that the mains power is correctly
connected.
You hear the busy tone when you press
•
Make sure the handset is in range of the base.
•
Another handset registered to your BT
Freestyle 350 base may be on the line.
No Caller Display number/name displayed
•
Have you subscribed to a Caller Display
service from your network provider?
•
The caller may have withheld their number.
•
An exact name/number match was not
found in your phonebook. Check that you
have stored the full STD dialling code.
Cannot register a handset to a base
•
You can register a total of 5 handsets to your
BT Freestyle 350 base and you can register
your BT Freestyle 350 handset to up to 4
bases. Check that you have not exceeded
the limits.
•
Check that you have entered the correct PIN
number (default PIN 0000).
•
Check that you are at least one metre away
from other electrical equipment to avoid
interference when registering.
Buzzing noise on my phone or on other
electrical equipment nearby
•
Sometimes your BT Freestyle 350 can
interfere with other electrical equipment if it
is placed too close. It is recommended that
you place your BT Freestyle 350 at least one
metre away from electrical appliances or
metal obstructions to avoid any risk of
interference.