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Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 7
Installing the Application on Your Mobile
Device
This chapter provides the procedures to install the Avaya one-X™ Mobile application on your
BlackBerry device by either downloading it Over the Air (OTA) or using your PC and the
BlackBerry Desktop Manager. Also provided is the procedure to set up your account which must
be performed before you can use the Avaya one-X Mobile application.
Pre-installation requirements
Before you begin the installation:
● You must know your mobile carrier, mobile device manufacturer, model name, and model
number.
● You must set up your Avaya one-X Mobile account. See Set up your account on page 8.
After you set up your account on the Avaya one-X Mobile Web site, an SMS message is
sent to your mobile device. The message provides instructions that include the URL to the
page on APP.AVAYA.COM that corresponds to your carrier and device model.
● You must know the type of internet connection your enterprise uses. See Identify the
BlackBerry Connection Type on page 9 for more information.
● Determine the installation method you want to use to install the Avaya one-X Mobile
application on your BlackBerry device. You can download the application Over the Air
(OTA) or install it from your PC. See Download the application
Over the Air (OTA) to your
BlackBerry device on page 10 and Install the application from your PC (via USB) on
page 11 for more information.
● You should know how to:
-
Navigate your device’s menus
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Input upper and lower case text, numbers, symbols, and any special characters
included in your password
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Find, Launch, and use your device’s internet browser to go to a specific URL
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Install downloaded applications to your device