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Installing the Application on Your Mobile Device
10 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007
● Mobile Data System (MDS)
Before proceeding with the BlackBerry installation, you must determine which type of internet
connection is appropriate for your enterprise. After you determine this, continue with Download
the application Over the Air (OTA) to your BlackBerry device on page 10.
Download the application Over the Air (OTA) to your
BlackBerry device
Use this procedure to install the Avaya one-X Mobile application on your BlackBerry device
Over the Air (OTA).
1. Open the Web browser on your BlackBerry device.
2. Enter the URL for Avaya one-X Mobile that is appropriate for your mobile device. There
are three ways to identify this URL as follows:
● Use the URL that was provided in the SMS message you received on your mobile
device after you set up your Avaya one-X Mobile account. This URL is to the specific
page on APP.AVAYA.COM that corresponds to your carrier and device model.
● At any time you can use your account on Avaya one-X Mobile Web to send yourself an
SMS message with the URL to the specific page on APP.AVAYA.COM, as follows:
a. Log in to your Avaya one-X Mobile Web account on your PC.
b. Navigate to Manage Mobile.
c. Click on the Update one-X Mobile button. This will send an SMS message to your
BlackBerry device containing the Avaya one-X Mobile installation URL.
● Use the Web browser on your BlackBerry device to install the URL as follows:
a. Go to the getapp page on your Avaya one-X Mobile server, www.<your one-X
Mobile server>/getapp.
b. Follow the page navigation, selecting the carrier, manufacturer, and device model
that is appropriate for your BlackBerry device.
c. On the Download page, under Category: Public, select the appropriate version.
3. Select the TCP or MDS connection type that is appropriate for your enterprise. See
Identify the BlackBerry Connection Type
on page 9 for more information.