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Listening to Voicemail
38 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007
2. Click the trackball.
3. Highlight Open New Voicemail or Open Saved Voicemail.
4. Click the trackball.
The New Voicemail or Saved Voicemail inbox appears. Each voicemail entry shows the
time or date of the call, the duration of the message, and the caller’s name or number. See
New and Saved Voicemail I
nbox Icons on page 37 for a description of the icons that
appear next to each voicemail entry.
5. Highlight the voicemail you want to hear.
6. Click the trackball.
7. Click Play.
The playback screen appears and the message begins to play.
Note:
Note: If your BlackBerry device cannot download and play voicemail messages, Play is
replaced by View. Dial your office voicemail system directly to listen to the
message.
8. Do one of the following:
● Press A to save the voicemail.
● Press Space to stop playback. Press Space again to resume playback.
● Press Del to delete the voicemail.
9. When finished, click the trackball.
10. Click Close.
To make a call to the party that left you voicemail, see Make a call from your Voicemail inbox
on
page 21.
Note:
Note: A caller may leave a message that exceeds your phone’s memory and can not be
played in Avaya one-X Mobile. If that occurs, you will see a text alert when you
attempt to play the message. You will be prompted to dial your office voicemail
system directly.
Save a voicemail message
The length of time you can keep saved voicemail messages is set by your office voicemail
system. See your system administrator for more information.
To save a voicemail message without listening to it:
1. On the Avaya one-X Mobile Home screen, highlight New Voicemail.