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Basic Call Handling Features
5610/4610 Phone User Guide Page 11
IP Office Issue 2d (15th September 2005)
Redial
The Redial feature automatically redials a previously dialed extension or outside number (up to 24
digits). The phone stores up to three of the last numbers dialed.
Note: If you have dialed the same number twice in succession, it will only have one appearance in the
redial list.
To redial the last number that you dialed
1. Press
Redial followed by a call appearance key . Use and to cycle through the
entries. When you have located the required number, press the associated key.
Mute
During an active call, the Mute feature prevents the party with whom you are speaking from hearing you.
This feature is most commonly used in conjunction with the Speakerphone, but can be used to hold an
off-line conversation at any time during a call.
Preventing the other person on the line from hearing you:
1. Press
Mute. The other party cannot hear you. The indicator next to the Mute button lights
when mute is active.
2. To reinstate two-way conversation, press
Mute again.
Hold
If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can
then Hold the first call and answer the second call.
To put an existing call on hold:
1. Press
Hold or the Call Appearance button with the symbol against it. The symbol changes to
; showing that the line is on hold.
2. Answer the second call by pressing the Call Appearance button with the
symbol against it. The
symbol changes to
; showing that the line is connected.
To return to the held call:
If you have a call in progress, then first put that call on hold as above.
To retrieve a held call, simply press the Call Appearance button with the
against it.
Notes:
After a pre-set time (defined by your System Administrator), you are reminded that you have a call on
hold by the
hold icon changing for a few moments to with the phone ringing.
If the system feature AutoHold is on (consult your System Administrator) then you can hold an active
call (
) by pressing the second call’s Call Appearance button ( ). If AutoHold is off, then pressing
the second call’s Call Appearance button (
) will drop the first call.
To transfer a held call see Transfer.