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4600 Series IP Telephone LAN Administrator’s Guide
Error Messages
5-12
Message light blinks on and
off, and the telephone did
not complete registration.
CAUSE: The telephone has a hardware fault.
RESOLUTION: Replace the telephone.
Password Error CAUSE: An invalid PBX Registration password has been entered.
RESOLUTION: Re-enter the password if mis-entered initially. If
appropriate, verify proper password with respect to switch
administration.
Resource Error CAUSE: DEFINITY rejects the registration request.
RESOLUTION: Verify your DEFINITY or MultiVantage
Administration to ensure the telephone’s proper IP address,
extension, and password are being used.
Timeout Error CAUSE: Protocol timeout error.
RESOLUTION: Retry. If failure continues, check network
congestion, addresses, etc. to identify cause of timeout.
Undefined Error CAUSE: An error has occurred without an identifiable cause.
RESOLUTION: Conduct Self-test, restart the telephone, and if no
other cause becomes evident, replace the telephone.
Wrong Set Type CAUSE: The PBX does not recognize the set type.
RESOLUTION: Ensure the PBX is properly administered to
expect the appropriate telephones for the IP address and
extension.
Table 5-3. Possible Error Messages During Installation or Operation of 4600 Series IP
Telephones—Continued
Error Message Cause/Resolution