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4600 Series IP Telephone LAN Administrator’s Guide
Error Messages
5-10
DHCP: CONFLICT
* to program
CAUSE: At least one of the IP address offered by the DHCP
server conflicts with another address.
RESOLUTION: Review DHCP server administration to identify
duplicate IP address(es)
File too large
Cannot save file
CAUSE: The telephone does not have sufficient room to store the
downloaded file.
RESOLUTION: Verify the proper filename is administered in the
TFTP script file, and that the proper application file is located in
the appropriate location on the TFTP server.
Gateway Error CAUSE: DEFINITY Release 8.4 does not have an H.323 station
extension for this telephone.
RESOLUTION: On the station administration screen, ensure the
DCP set being aliased for this IP telephone has an H.323 station
extension administered, in accordance with switch administration
instructions.
Hardware failure CAUSE: Hardware failure prevented downloading of application
file,
RESOLUTION: Replace telephone.
IP Address in use by
another
CAUSE: The telephone has detected an IP address conflict.
RESOLUTION: Verify administration to identify duplicate IP
address(es).
No Ethernet CAUSE: When first plugged in, the IP Telephone is unable to
communicate with the Ethernet.
RESOLUTION: Verify the connection to the Ethernet jack, verify
the jack is Category 5, verify power is applied on the LAN to that
jack, etc.
No file server address CAUSE: The TFTP server IP address in the IP telephone’s
memory is all zeroes.
RESOLUTION: Depending on the specific requirements of your
network, this may not be an error. If appropriate, either administer
the DHCP server with the proper address of the TFTP server, or
administer the telephone locally using the ADDR option as
detailed in the 4600 Series IP Telephone Installation Guide.
Table 5-3. Possible Error Messages During Installation or Operation of 4600 Series IP
Telephones—Continued
Error Message Cause/Resolution