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4600 Series IP Telephone LAN Administrator’s Guide
Error Messages
5-12
Error Messages 5
The 4600 Series IP Telephones issue messages in English only. The IP Telephones also display
messages from the switch, which outside the United States may issue messages in the local
language.
Table 5-3. Possible Error Messages During Installation or Operation of 4600 Series IP
Telephones
Error Message Cause/Resolution
During Installation
Checksum error CAUSE: Downloaded application file was not downloaded or saved
correctly.
RESOLUTION: The telephone automatically resets and attempts to
re-initialize.
DHCP:
CONFLICT
* to program
CAUSE: At least one of the IP address offered by the DHCP server
conflicts with another address.
RESOLUTION: Review DHCP server administration to identify
duplicate IP address(es)
Discovering... CAUSE: The telephone is seeking a gatekeeper on the call server,
using its administered gatekeeper list.
RESOLUTION: Wait for a valid registration to occur, or press # to
interrupt the search and re-initialize manual or DHCP/TFTP
procedures.
File too large
Cannot save file
CAUSE: The telephone does not have sufficient room to store the
downloaded file.
RESOLUTION: Verify the proper filename is administered in the TFTP
script file, and that the proper application file is located in the
appropriate location on the TFTP server.
Gateway Error CAUSE: DEFINITY Release 8.4 does not have an H.323 station
extension for this telephone.
RESOLUTION: On the station administration screen, ensure the DCP
set being aliased for this IP telephone has an H.323 station extension
administered, in accordance with switch administration instructions.
Hardware failure CAUSE: Hardware failure prevented downloading of application file,
RESOLUTION: Replace telephone.
IP Address in use
by another
CAUSE: The telephone has detected an IP address conflict.
RESOLUTION: Verify administration to identify duplicate IP
address(es).