Filter
Top Products
Introduction
5-1
5
Troubleshooting Guidelines 5
P
Introduction 5
This chapter describes problems that may occur during 4600 Series IP Telephone operation and
possible ways of resolving these problems.
Error Conditions 5
Table 5-1, on page 5-2
identifies some of the possible operational problems that might be
encountered after successful 4600 Series IP Telephone installation. Problems that might be
encountered during installation, and how to conduct a Self-Test of the telephone, are discussed in
the “Troubleshooting” chapter of the 4600 Series IP Telephone Installation Guide. The 4630/
4630SW IP Telephone User’s Guide and 4620 IP Telephone User’s Guide also contain guidance
for users having problems with specific 4630/4630SW and 4620 applications, respectively.
Most of the problems reported by users of a 4600 Series IP Telephone are not likely to be
problems with the telephone itself. More likely, the problems will be centered on the LAN,
where Quality of Service, server administration, and other issues can impact end-user
perception of IP Telephone performance.