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Embedded Voicemail Installation Guide Page 3
IP Office 15-601067 Issue 4 (25 May 2006)
Table Of Contents
Introduction................................................................................................................................ 5
About this Guide.......................................................................................................................................5
IP Office Embedded Voicemail ................................................................................................. 7
Overview ..................................................................................................................................................7
What's New in IP Office 3.0......................................................................................................................8
Embedded Voicemail Mailbox Features....................................................................................................9
Languages Supported ............................................................................................................................10
Upgrading to IP Office 3.0 ......................................................................................................................10
Installing Embedded Voicemail .............................................................................................. 11
Overview ................................................................................................................................................11
Setup Information...................................................................................................................................12
System Settings.................................................................................................................................12
User Mailboxes..................................................................................................................................12
Hunt Group Mailboxes .......................................................................................................................13
Auto Attendant Setup.........................................................................................................................14
Time Profiles .................................................................................................................................14
Menu Actions ................................................................................................................................15
IP406 V2 Installation...............................................................................................................................16
1. Requirements ................................................................................................................................16
2. Install the Memory Expansion Card................................................................................................16
3. System Configuration.....................................................................................................................16
Small Office Embedded Voicemail Installation........................................................................................17
1. Requirements ................................................................................................................................17
2. Checking for Voice Compression Channels ...................................................................................17
3. Install the Memory Expansion Card................................................................................................17
4. System Configuration.....................................................................................................................17
Configuring an IP Office for Embedded Voicemail..................................................................................18
Upgrading Prompts ................................................................................................................................19
Prompt Source and Destination Location...........................................................................................19
Upgrading Prompts Using a Memory Card Reader............................................................................19
Upgrading Prompts Using TFTP File Transfer ...................................................................................20
Monitoring Embedded Voicemail............................................................................................................21
User Mailbox Configuration .................................................................................................... 23
User Mailboxes.......................................................................................................................................23
User Mailbox Configuration ....................................................................................................................24
Hunt Group Mailbox Configuration ........................................................................................ 25
Hunt Group Mailboxes............................................................................................................................25
Hunt Group Mailbox Configuration..........................................................................................................26
Message Waiting Indication....................................................................................................................26
Hunt Group Mailbox Access ...................................................................................................................27
Message Waiting Indication ...............................................................................................................27
Short Code and DSS Key Access......................................................................................................27
Remote Access..................................................................................................................................27
Auto Attendant Configuration................................................................................................. 29
Auto Attendant Overview........................................................................................................................29
Example Auto Attendant Setup...............................................................................................................30
Routing Incoming Calls to an Auto Attendant .........................................................................................32
Transferring Calls to an Auto Attendant..................................................................................................32
Using DSS Keys ................................................................................................................................32
Using Phone Manager .......................................................................................................................32
Using Short Codes.............................................................................................................................33